Careers

Position Name

Technical Support Engineer

Experience

0-5 years

Salary Range

Rs.15000-20000 per month

Qualification

ITI – Electronics

Job Description

Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems

Actively update, maintain and monitor all aspects of computer networks

Install and configure computer systems and applications within the company

Respond to customer inquiries and assist in troubleshooting and resolving challenges

Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved

Assist management in creating training materials pertaining to computer troubleshooting and usage

Act as the initial point of contact for all computer and system-related concerns from clients or other employees

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Should have knowledge about operating systems.

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